Shipping policy
Thank you for shopping with Fittrus. We are committed to delivering your orders quickly and securely across the United States.
Shipping Locations
Fittrus currently ships only within the United States.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or holidays.
Estimated Delivery Time
Estimated delivery time is usually 5–10 business days depending on the destination and shipping carrier.
Please note that unexpected delays caused by weather, holidays, or carrier issues may occasionally occur.
Shipping Costs
Shipping fees are calculated at checkout based on the order and delivery location.
From time to time, Fittrus may offer free shipping promotions on selected products or orders.
Order Tracking
Once an order has been shipped, customers will receive a tracking number via email to monitor the shipment status.
Incorrect Address
Customers are responsible for providing accurate shipping information. Fittrus is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
If a package is significantly delayed or appears lost in transit, please contact us and we will assist in working with the shipping carrier to resolve the issue.
Damaged Packages
If an order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product.
Contact Information
Fittrus
50 W 100 S, Moab, Utah, United States
Phone: +1 863-369-8547
Email: support@fittrus.com